1winn's Terms & Conditions

These Terms & Conditions 1winn (operated by 1Winn Entertainment Ltd.) and its users. Website https://1winn.ws Using the 1winn mobile app also constitutes acceptance of these Terms & Conditions.

1winn reserves the right to change, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

1.1 Applicable Law

1winn operates under an international gaming licence, and these terms are governed by international gaming law. Users are responsible for ensuring compliance with their own local laws in Bangladesh.

• These terms are available in both Bengali and English; in the event of a dispute, the English version shall prevail.
• Using any 1winn service constitutes your agreement to this entire document.
• These rules should be read alongside the Privacy Policy and Responsible Gambling Guidelines.
• If any provision is found to be invalid or unenforceable, the remaining terms will continue to apply.

To open an account with 1winn, you must meet the following requirements. Failure to comply gives 1winn the right to suspend or terminate your account at any time.

2.1 Age Requirement

1winn strictly prohibits registration by anyone under the age of 18. At the time of registration, you must confirm that you are at least 18 years old. 1winn may request ID or other proof of age at any time.

2.2 One Person, One Account

Each person may register only one account. If multiple accounts are created by the same individual, all accounts will be terminated and any remaining balance will not be refunded.

• Accurate and truthful information is required at the time of registration.
• Accounts created with false information may be terminated at any time.
• Opening multiple accounts from the same IP address or device is prohibited.
• Contact our support team to update any account information.
• Keeping your account password confidential is your own responsibility.

The following rules apply to all betting activity on 1winn and must be strictly followed. They apply equally to every user — including VIP members.

1winn offers betting on a wide range of sports and events, including cricket, football, kabaddi, tennis, e-sports, and more. Each event has its own betting limits and odds, which fluctuate with the market.

3.1 Bet Cancellation Conditions

• Pre-match bets cannot be cancelled once the match has started.
• If an event is cancelled or postponed, your bet will be refunded.
• If a bet is placed unintentionally due to a technical error, support must be notified within 30 minutes.
• 1winn may cancel bets placed at abnormal odds following a review.
• Arbitrage betting — placing opposing bets on the same event to guarantee a profit — is strictly prohibited.

All financial transactions on 1winn are fully secure and encrypted. We support the most popular mobile banking methods in Bangladesh.

4.1 Deposit

• Minimum deposit: ৳500.
• Maximum deposit: ৳ 5,00,000 per transaction.
• Deposits are typically credited to your account instantly.
• BKash, Nagad, Rocket, and bank transfer are all accepted.
• Depositing from another person's account is strictly prohibited.

4.2 Withdrawal

• Minimum withdrawal: ৳1,000.
• Maximum withdrawal: ৳ 2,00,000 per day.
• Processing time: typically 5–15 minutes.
• Withdrawals are only possible to a registered payment method.
• Large withdrawals may be held until KYC verification is completed.
• Wagering requirements must be met before withdrawing any winnings derived from bonuses.

1winn regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page.

• The welcome bonus applies to your first deposit only.
• A wagering requirement must be met before bonus funds can be withdrawn (typically 5x–20x).
• Multiple bonuses cannot be used simultaneously.
• Bonus funds cannot be withdrawn directly — they may only be used for betting.
• To receive a referral bonus, the referred person must successfully complete a deposit.
• 1winn reserves the right to modify or cancel any bonus offer at any time.
• Accounts found to be abusing the bonus system may be suspended.

1winn treats the security of your personal data as a top priority. Our platform uses SSL encryption and all data is stored on secure servers.

• Never share your login credentials with anyone.
• Report any suspicious activity to our support team immediately.
• 1winn will never ask for your password via email or phone.
• We strongly recommend keeping two-factor authentication (2FA) enabled on your account.
• Your information is not shared with third parties, except where required by law.

For more details, please see our Privacy Policy here.

1winn reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• Registering with false or misleading information.
• Managing multiple accounts.
• Misusing or attempting to defraud the bonus system.
• Money laundering or suspicious financial activity.
• Harassing or attempting to defraud other users.
• Deliberately exploiting technical vulnerabilities in the platform.
• By order of a court or regulatory authority.

1winn is a betting platform and does not determine the outcome of any event. Winning and losing is entirely the user's own responsibility. 1winn accepts no liability for the following:

• Financial losses from betting are entirely at the user's own risk.
• Bets missed due to loss of internet connection.
• Delays or issues caused by third parties (e.g., mobile banking).
• Account information compromised due to the user's own negligence.
• When the service is temporarily unavailable due to unexpected technical issues.

1winn is committed to delivering the best possible service. However, technical issues or unforeseen circumstances may occasionally cause temporary disruptions. In such cases, 1winn pledges to resolve the issue as quickly as possible.

1winn believes betting should be entertainment, not an addiction. We encourage all users to bet in a healthy, responsible way, and have put several safeguards in place to support that.

• Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion — the option to temporarily or permanently close your account.
• Session timer — a reminder of how long you've been playing.
• Cooling-off period — take a break from betting for a set period of time.

If you feel you may have a gambling problem, please contact our Responsible Gaming Visit the page or contact our support team.

For any dispute or complaint, contact our support team first. Most issues are resolved within 48 hours.

• Submit a complaint to: support@1winn.ws
• Please include your account ID and any relevant screenshots with your complaint.
• The support team will respond within 72 hours.
• If unresolved, the matter may be referred to an international gaming arbitration body.
• Mediation must be attempted before taking any dispute to court.